We are very happy to answer your questions
Is Inlaks the project owner?
CBN and NDIC are the project owners while Inlaks is contracted to deliver the project.
On a scale of 1-10, how user-friendly is the NAMBUIT PLATFORM?
The NAMBUIT PLATFORM is 100% user-friendly.
Upon Logon unto the platform, you are welcomed by a homepage that is so simple and yet sophisticated with all the information you will ever need at the tip of your finger.
The user interface is set up with the end-user in mind; as every information on the home-screen directly portrays the user info, session time, company, designation, date and time of the last login, as well as how many times the user attempted before successfully signing in.
Each of the menu is placed strategically to avoid page clustering and for ease of access.
What are the entry requirements to get on-boarded unto the NAMBUIT PLATFORM?
As a first step, you can send an e-mail to info@inlaks-nambuit.com expressing your interest in being on boarded to the NAMBUIT PLATFORM. You can proceed to the document section of this website to download all our *REQUIREMENT DOCUMENTS (BUSINESS REQUIREMENT DOCUMENT, USER PROFILE DOCUMENT AND ACCOUNT REQUIREMENT DOCUMENTS) as well as view the INFRASTRUCTURE REQUIREMENTS of using the platform. Someone within our team will respond to you shortly after receiving your e
Can I sign in using my phone?
Can I sign in using my phone?
Absolutely!!! The NAMBUIT platform is what we call in cyberspace “Food on Mobile”. As much as you can access it from anywhere at any time, it is also worthy of note that the application is PLATFORM INDEPENDENT. This means that you can access it on any platform of your choice. Android, IOS, MAC Windows e.t.c.
What is the turnaround time for Migrating banks unto the platform?
What is the turnaround time for Migrating banks unto the platforms?
The migration turnaround time is totally dependent on the accuracy of the data as well as the timeliness on the part of the migrating bank to send it in for migration. Assuming all the data supplied are accurately populated in the migration templates and are duly validated using the CBN NAMBUIT VALIDATOR, then the migration will be completed in a maximum 24 hours.
Is there any hotline or mail to reach in case of emergency?
You can any of our support staff on the following phone lines:
+234-012801060
Email:
What are the benefits of joining NAMBUIT?
- Access to a world-class core banking application used by top institutions in the world
- Zero cost of onboarding and reduced cost of IT operations
- Web-based and cloud-based solution easily accessible through tablets and smart phones
- Centrally run close of business
- Automated charges, preventing revenue leakage
- Connectivity with channels
- Keeping of Audit Trail of static and financial transactions
- Availability of DR sites for failover
Will all MFB be mandated to be on this CBN platform?
No. This is optional but highly recommended for the benefit of the MFBs.
Are we still permitted as a MFB to implement our own premise solution if we so desire, and still be on the nambuit?
Is INLAKS the project owner?
CBN is the project owner, Inlaks is contracted to deliver the project
When will the project kick off?
The project has kicked off informally with project planning and other pre-project activities going on.
Who can we liaise with for other information on the project, as we are told to get in touch with INLAKS?
Please call 090 7000 1414 or 090 7000 9191. Or send an email to microfinancebank@inlaks-nambuit.com
Who can we contact in CBN for information?
ADESEMOYE, ADEDEJI – AADESEMOYE@cbn.gov.ng
ORNYAR, AONDOAKURA – AORNYAR@cbn.gov.ng
OLATINWO, KAZEEM ADEYEMI – KAOLATINWO@cbn.gov.ng
Which cloud service do we use?
Hosting Providers will be recommended and approved by CBN.
Would there be test environment for this platform before "Go live"?
Yes, there will be.
What Version of T24 are we going to use for the UNIFIED platform?
The R16 MicroBanking version.
How do MFBs come on-board as part of the pilot phase?
The pilot phase is going live with 111 MFBs and these MFBs have already been chosen by CBN and NAMB based on some key and agreed criteria. If you are not listed among the 111 MFBs but you want to join this batch, call 090 7000 1414; 090 7000 9191.
What is the name of the project?
NAMBUIT (Microbanking Unified Information Technology)+C33 Platform for Microfinance Banks
How many days would INLAKS SEAMLESS migration take?
This will be communicated to you as part of the Data Migration Plan as at when due.
What are your plans for data loss prevention upon migration?
We have Data Migration tools that work against data loss during migration. Upon migration, there will be data reconciliation by the data owner to ensure all data has been taken on.
How would the migration take place?
A Migration Plan and Timetable will be sent to all MFBs involved before Go-Live.
Where would our database be upon migration?
You will have a copy on-premise. We will keep a copy at the CBN approved Data Centre and a backup at a CBN approved Data Recovery Center.
Who is responsible for the Migration?
Inlaks will be responsible for migration. Each MFB will be responsible for the data that Inlaks will migrate on their behalf. Inlaks will have resources available on phone and chat to support all MFBs to map their data correctly. We will also have information available to you on the NAMBUIT website www.inlaks-nambuit.com
Is there any room for Migration?
Yes. All your relevant data will be migrated to your profile on the platform after you have gone through the process of data cleansing, data mapping and validation. After which you will do a data reconciliation before you go live on the platform.
Can all our services be migrated to the NAMBUIT platform upon 'Go Live'?
All your services will not be migrated to the Platform but most of your business requirements features (95%) will be available on the platform for your use.
Would INLAKS be on ground during the MIGRATION?
Yes. We will support all MFBs during the Migration period. We will have resources available on phone and chat to support you. We will also have information available to you on the NAMBUIT website www.inlaks-nambuit.com
When we transition to T24, what happens to our transactions during the cut-covers?
All transactions will be taken on during the transition.
Can the platform manage Interbank/Intercommercial Bank transfers?
Yes, it can.
We initially had issues with compiling CBN returns until Bankone automated it, hope the NAMBUIT software would address it better?
CBN returns and all other regulatory reports will be fully automated on the NAMBUIT platform.
What of connectivity of MFBs to a 3rd party vendors and integration?
Connection to relevant Third Party Vendors will be seamless on the platform.
Can MFBs transfer hit them directly without going through a corresponding bank?
MFB to MFB transfers will be direct and will not go through any correspondence bank. But MFB transfers to other Financial Institutions will go through clearing and settlement at the NOC Centre.
With this platform, can MFBs have account with CBN? Since we are to demistify the role of 3rd party agents like the commercial banks?
No. Accounts will be with the NOC Center and not the CBN.
Will this platform address MFBs cheque clearance?
Yes, it will.
Assuming that the database of NAMBUIT is centralized, can it checkmate double borrowing from one hub of MFB to another?
Yes, it will.
Is the platform robust enough to accomodate Standing order loans, not interest based profit sharing loans?
Yes, it will.
Can the platform reverse and correct inaccurate postings?
Yes, based on individual or group profiles, reversals and corrections can be done on the platform.
Can we use an MFB card on Commercial Banks ATM Machine?
Yes. NIBSS will be on board the platform and will ensure that your customers access transactions on commercial banks ATMs and other services and vice versa.
Can we transfer to commercial banks?
Yes. NIBSS will be on board the platform and will ensure that your customers can carry out transfers to commercial banks and vice versa.
Can the NAMBUIT platform automate ATM transaction to customer account and discard the manual process presently in use?
Yes, it will
Is reporting software inbuilt?
Yes it is.
How would MFBs relate with our correspondent Bank (Commercial) on this platform?
The relationship will be based on business transactions only. The current functions of Correspondence Banks will be moved to the NOC Center.
Would there be a Uniform Balance Sheet e.g (IFIRS) standard?
Yes.
Hope INLAKS would have a faster response to downtime?
Yes, Inlaks will have a fast response to downtime. All response time agreements will be listed in the SLA.
In case of mistake entries, can it be corrected internally?
Can individual BIO-data be linked to group loan account, thereby accessing group and also be visible to individuals in the group?
Can individual BIO-data be linked to group loan account, thereby accessing group and also be visible to individuals in the group?
Yes it will.
Would there be a prompt for verification of entries before Head of Operations allos postings to be precised?
Yes.
Can this platform modify Loan Re-financing and Loan re-scheduling?
Yes it will.
Can the NAMBUIT platform handle transaction Correction and Control?
Yes it can.
Hope INLAKS would have a faster response to downtime?
Yes, Inlaks will have a fast response to downtime. All response time agreements will be listed in the SLA.
Hope INLAKS would have a faster response to downtime?
Yes, Inlaks will have a fast response to downtime. All response time agreements will be listed in the SLA.
In case of mistake entries, can it be corrected internally?
Can individual BIO-data be linked to group loan account, thereby accessing group and also be visible to individuals in the group?
Can INLAKS set up link for Syncing and Backups?
Yes. The solution comes with A Banking.
Since the platform is Cloud-based, how do we BACKUP?
Backup can be done both at your end and at the platform end. On the platform end, a Primary Datacentre will host your data and Data Recovery Centre will back it up in case of any emergencies. That said, it is also imperative that you always have an on-premise backup for your data.
Can we have a back-up server on-premise in case of downtime?
Yes, every MFB must have a copy of their Database on-premise.
Would INLAKS backup our transactions?
All transactions and database will be backed up in a Data Recovery Center in case of any losses.
What is the cost of acquisition?
There is no cost of acquisition. CBN has taken responsibility for the initial cost of set up. There is a cost implication which though minimal cannot be confirmed yet. This will be adviced towards the completion of the first phase of the project. It will be a monthly subscription of minimal possible value and will be on a pay-as-you-use basis.
Who is paying for this project?
There is no cost of acquisition. CBN has taken responsibility for the initial cost of set up. There is a cost implication which though minimal cannot be confirmed yet. This will be advised towards the completion of the first phase of the project. It will be a monthly subscription of minimal possible value and will be on a pay-as-you-use basis.
What is cost upon Pilot and Post Pilot?
No cost upon Pilot. Post pilot cost will be determined by CBN and NAMB and will be communicated to all.
Will the rates be flat for all MFBs?
No.
As regards cost implication, would the payment be one-off or pay as you use will set-in immediately after the "Go Live" + Renewal subscription?
Payment will be on a Pay-as-you-Use Monthly Subscription basis. The subscription payment will take off after the first year.
What is the cost implication?
The cost implication though minimal cannot be confirmed yet. This will be advised towards the completion of the first phase of the project. It will be a monthly subscription of minimal possible value and will be on a pay-as-you-use basis
Is there an annual renewal?
Payments are on a monthly basis.
Cutting over fully in January 2018, what would be the cost?
This is at no cost to you except the cost of getting the relevant hardware to connect to the platform – which you probably have already.
Would this platform support REMITA?
Yes. The platform will support as many Third Party Service Providers as are willing to join the platform and are approved by CBN
Can NAMBUIT platform enable a "Quick Teller" feature as NIBSS does, with a 'Drop-Down' of all other banks?
Yes it will.
Can this platform integrate with our ATMs alive on Mastercard and Verve which we have made huge investment in and having a good number in stock?
Yes. The paltform will integrate with existing ATMs.
What happends to our debit cards and fund transfers and ATM withdrawals still valid and viabke when we cut-over to the Temenos Application?
All channel transactions will be carried into the new system automatically. Any transactions that happen while the system is changing may need to be input manually on Go-Live.
Would this platform stop us from acquiring POS from GTBank?
Would this platform stop us from acquiring POS from GTBank? The platform will enable you own your own POS machines and issue directly to customers.
With NAMBUIT interconnectivity with NIBSS, won't there be a correspondent bank for settlement of accounts?
As you know MFBs don’t have accounts with CBN. Yes there will be a NOC Center that will be responsible for this.
Being on NUBAN and migrating to NAMBUIT T24, would it change our account numbers?
No. Your account numbers will be maintained as NUBAN.
Is it NUBAN compliant?
Yes, it is.
On NAMBUIT, would new account numbers be generated?
Yes.
Can we have access to CBN in terms of NUBAN and BVN without passing through a 3rd party Commercial Bank?
Yes. This will pass through the NOC Center.
Will it generate NUBAN?
Yes. It will generate NUMBAN.
Can customer BVN be updated on this platform?
The platform supports the BVN model but BVN registration will not be done on the platform.
How would integration with NIBSS generate and authenticate BVN?
We are working with NIBSS on all NIBSS connected requirements.
Can NAMBUIT manage NUBAN?
Yes, it can.
How secure is the platform?
The platform will be protected with the highest level of security required for the type of sensitive data being managed on it.
As we move to the cloud on the NAMBUIT platform, what guarantees the security of our data?
The platform will be protected with the highest level of security required for the type of sensitive data being managed on it.
How safe is our data in the cloud?
The platform will be protected with the highest level of security required for the type of sensitive data being managed on it.
Not afraid of new technology as an MFB, but what happens to the ones almost benefit of literacy?
There will be adequate training for all users before Go-Live. Training videos will also be available in Pidgin English, Yoruba, Igbo and Hausa.
When do we expect to have the technical traning since "Go Live" is just around the corner?
Training will be brough to your regions before Go-Live. You will be informed of the schedule.
Would there be a pre-migration training for the MFBs?
There will be Pre-Migration Hand-holding
Are we getting training from INLAKS on this as we are set to come live?
Yes. Inlaks will conduct End User Training before the Go-Live date.
Would there be a training from INLAKS before 'Go Live'?
Yes. There will be a comprehensive End User Training for all MFBs.
Would there be a training on the use of the agency banking/T24 workability?
Yes there will be End User Training before Go-Live.
If we discontinue our Legacy software by 31st December 2017, what exact day will the phase 1 come live?
The Phase 1 will go-live in January 2018.
Can we run parallel and yank off our legacy software upon 2nd "Go Live"?
That will be a decision internal to your bank management.
How long will the project take?
The first phase of the project will go live in January 2018. Subsequent phases will go live at every 6 weeks interval
